Information technology is an essential part of all businesses. IT infrastructure availability, reliability and performance are therefore, fundamental to business IT Infrastructure Servicessuccess.

Not only is the right IT infrastructure important but also its efficient management. | Infrastructure Management Services (IMS) deliver end-to-end, effective and reliable solutions that can transform your business operations.

Chance and Challenges

Higher IT infrastructure spends with reduced budgets
Lack of transparency in infrastructure managed services
Service management integration within a multi- sourced IT environment
Inability to effectively respond to the changing infrastructure environment
Latency in information access and reduced reliability and scalability due to multiple locations across the globe

What GlobalView provides

Reduced cost of operation

Remote monitoring and management services

Highly skilled staff

Reliable and highly available infrastructure

24x7 monitoring

Real-time monitoring and management with timely escalations

Better support - Improved end-user satisfaction through higher level of skills

Provide the reports and analysis

Availability and performance trends

Infrastructure performance and availability improvement methods

End-user feedback on QoS

Single partner

For application development and IT infrastructure management

Our complete spectrum of infrastructure outsourcing services help you build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of your businesses in a multi-sourcing scenario. Our offerings are based on the assess, build, manage and transform framework.

How GlobalView delivers business value

we understand that customer empathy, problem comprehension and technical accuracy are the key qualities in a support professional to provide positive experience to the end customer. We rigorously apply this understanding during our recruitment and training activities.

We offer the following range of IT Infrastructure Outsourcing and Management Services:

IT Service Desk
Data Center Management Services
End-User Computing Services
Application Management Services
Converged Network Services
Managed Security Services
Enterprise System Management
IT Service Management
Transformation Solutions